ClubTelco - 10 Great Reasons



At ClubTelco we believe that membership should be rewarding and that is why we offer ALL members a range of great benefits. To start taking advantage of our member benefits simply sign up to a new plan, agree to the $50 annual membership fee and start saving!

1. Dedicated Account Manager

Every ClubTelco member has their very own dedicated account manager, so if you have any problems with your service you'll automatically be directed to the person responsible for ensuring your issue is fixed as quickly as possible.

2. Best Plan Guarantee

We'll always make sure you are on our best value plan, if we introduce a new plan with better value, we'll move you to it with no plan change fees.

3. Month to Month Plans

Here at ClubTelco we don't force you to sign up to a long term contract. We want you to stay with us because you want to, not because you have to. That's why all our terms are month-to-month.

4. No Set Up Fees

At ClubTelco there are no Broadband set up fees, no VoIP setup fees and no Home Phone Setup fees unless you need a new phone line connection.

5. Exclusive Member Discounts

Just for our members, we give you 5% discount* off your monthly invoice if you have phone and internet with us, and 10% discount* off your monthly invoice if you add a mobile phone service. Phone is home phone or VoIP, internet is ADSL, Mobile Broadband or Fibre.

6. No Extra Admin Fees

We've eliminated those annoying extra admin fees for all Club Members. As a ClubTelco member there are:

  • No Printed Invoice Fees
  • No set up fees (provided you have an existing phone line)
  • No Credit Card Processing Fees
  • No Direct Debit Fees

7. Personal Assistant

All ClubTelco mobile customers get access to our FREE Personal Assistant Service! Your calls can be directed to one of our friendly assistants who will answer the phone with your own personalized greeting, take a message for you and then send that message to you via Email or SMS direct to your phone.

8. Rewards Club

ClubTelco membership gets you instant membership of Infinite Rewards, our member loyalty programme. Forget about earning points to redeem your rewards, you can start enjoying all the benefits of membership straight away. With Infinite Rewards you get great discounts across a wide range of categories such as travel, accommodation, movies, entertainment, dining and retail therapy! Check it out at http://www.infiniterewards.com.au/Home/MemberBenefits.aspx

9. Choose How You Pay

We let you pay the way that suits you. Whether it's by Direct Debit, BPay, Cheque, Online or over the counter at Australia Post, the choice is yours! All we ask is that you do pay your account by the due date.

10. Assistance When You Move

We know that moving can be stressful. That's why we won't charge you anything to set up your new service at your new home (unless you require a physical connection/install) and we'll also credit the monthly fee for your broadband and homephone service for the first month after you move.


* Discount does not include one off charges including annual membership fees, hardware fees, delivery fees etc.
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